Interactive Voice Response(IVR)

Static Payments Interactive Voice Response System (IVR): Friendly, Efficient, Cost-Effective.
In the world of telephone bill pay, live customer care representatives combined with effective technology equals happy customers. Static Payments Interactive Voice Response System provides you with an efficient, cost-effective and convenient self-help service for your customers. Static Payments IVR System allows your customers to route themselves, collects and verbally verifies the digits they input and displays them to the agent - shortening talk time and saving you money.

• Consumer-recording interaction (press 1 for sales, press 2 for customer service, etc.)
• Plays prompts of any length
• Text-to-speech capabilities
• Speech recognition
• Execution of complex database queries and insert, update and delete data
• Send pre-recorded messages
• Utilize of many telephony operations, including call recording, call transfers, conference calls, etc.

IVR Billing Capabilities:

• Routes calls
• Alerts agent of who's calling via DNIS or ANI
• Pops the script
• Passes through customer-entered information to our agents
• Ensures incoming calls are distributed to the right agent for the job

• Create recurring payments
• Fill orders
• Store a credit card or check account

IVR

Pricing

IVR Custom Programming	$100/hr	Offshore Call Center	call for pricing
Standard Setup	2hr
Domestic IVR Calls	$.17/min
Call Forwarding	$.05/min
Robo Verifie Message Notification	$.08/min